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GSA Creates New Service to Help Agencies Transform their Technology

WASHINGTON — Today, Administrator Denise Turner Roth of the U.S. General Services Administration announced the creation of the Technology Transformation Service. The new service builds on the success of technology initiatives such as 18F, the Presidential Innovation Fellows program, and the Office of Citizen Services and Innovative Technologies, establishing a permanent home for innovation and technology modernization inside GSA.

“Improving technology services is one of the federal government’s biggest shared challenges,” said Administrator Roth. “By creating the Technology Transformation Service, we are demonstrating our long-term commitment to help agencies create accessible, efficient, user-centered and secure technology.”

“We are in an unparalleled period of innovation that is producing a smarter, savvier, and more effective government. By harnessing the collective power of 18F, the team at the Office of Citizen Services and Innovative Technologies, and the Presidential Innovation Fellows, the Technology Transformation Service will strengthen the way federal agencies develop, buy, and share cutting-edge solutions, and continue the significant progress we’ve seen over recent years in enhancing the way government uses technology to serve the American public.” – U.S Chief Information Officer Tony Scott

Federal agencies are increasingly looking for technologists’ assistance in identifying the best solution, best tools, or the best path to successful implementation of transformative technology and innovative solutions. Creating a dedicated service to meet this need will enable GSA to help partner agencies better build, buy, and share technology, and thereby improve the public’s experience with government. It will also provide GSA with a platform for future emerging technology efforts.

The Technology Transformation Service is GSA’s third service line. Like GSA’s Public Buildings Service, focused on real estate, and the Federal Acquisition Service, focused on acquisitions, the Technology Transformation Service will be led by a Commissioner and Deputy Commissioner. Phaedra Chrousos, former Associate Administrator of the Office of

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